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Frequently Asked Questions
Yes we have full public liability cover provided by our insurers who are underwritten by Lloyds of London. Our insurance policy will cover any accidental damages to your property caused by our cleaner up to 1 million pounds. Are your cleaning operatives insured? Yes, all of our cleaners are covered by our full public liability cover provided by our insurers which are underwritten by Lloyds of London. Our insurance policy will cover any accidental damages to your property caused by any of our cleaners up to 1 million pounds. What areas do you cover? We offer carpet cleaning services in most areas of London including Central London, The City, South West London, North West London, North East London and East London What computer hardware do you clean? We clean keyboards, monitors, printers, and the computer box itself. We can eliminate dust, tea and coffee stains and other nasties to ensure that your Computer equipment is always looking like new. What happens if I am dissatisfied with EDM's Computer Cleaning Service? If you are dissatisfied with the cleaning of your computer hardware we will arrange for the work to be done again free of charge. Are there any extra charges that I have to pay such as parking and materials? When we provide our free no obligation quotation we provide an all inclusive price. We will factor in charges for parking and materials. We find this is more convenient for our customers. However, a detailed break-down of our quotation is always available if required. How soon after our initial contact can I have my computer cleaning work done? We will always ensure that one of our operatives will be booked in to carry out the work within 24 hours of your initial contact with EDM Cleaning. What are your office working hours? Our customer services team are available to take calls from 9am to 5pm Monday to Friday. What are your cleaning operatives' working hours? Our cleaning operatives provide cleaning services 24 hours a day seven days a week. If you do require weekends and public holidays please contact us to discuss our special rates for cleaning on these days. |
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| EDM (UK) Ltd. 8-11 Crescent, London EC3N 2LY Lockheed House, Green Lane Business Park, London SE9 3TL T: 0500 85 85 80 | E: enquiries@edmcleaning.co.uk |
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